Terms of Service

1. Acceptance of These Terms

By accessing or using Hostelo, you agree to comply with these Terms of Service and any applicable laws and regulations. If you do not agree with these terms, please do not use the platform.

2. About Hostelo

Hostelo is a platform designed to help students discover accommodation and related student-living information. Property owners and other authorized users may also use the platform to provide accommodation information and interact with prospective students.

Hostelo may provide tools for searching, comparing, saving, enquiring about, and managing accommodation information.

3. User Accounts

Some features require you to create an account. You agree to provide information that is accurate and to keep your account information reasonably up to date.

You are responsible for protecting your login credentials and for activity that occurs through your account.

4. Student Users

Students may use Hostelo to discover properties, save listings, submit enquiries, communicate through available features, and use other services provided by the platform.

Information shown on Hostelo should be reviewed carefully before making accommodation decisions or entering into any agreement with a property owner.

5. Property Owners

Property owners and authorized representatives are responsible for providing accurate, current, and lawful information about their properties.

Owners must not submit misleading information, impersonate another person or organization, or use Hostelo to facilitate unlawful activity.

6. Property Listings

Hostelo may review, verify, approve, reject, modify, or remove property listings according to its platform policies.

A listing appearing on Hostelo does not by itself constitute a guarantee that a property is suitable for a particular student or that every detail will remain unchanged.

7. Reviews and User Content

If Hostelo allows users to submit reviews, stories, photographs, comments, or other content, you are responsible for the content you submit.

Content must be truthful, relevant, respectful, and must not violate another person's rights.

Hostelo may remove content that violates these terms or applicable policies.

8. Prohibited Use

You must not use Hostelo to:

• Provide knowingly false or misleading information
• Attempt to access another user's account
• Abuse, harass, threaten, or impersonate others
• Upload malicious software or harmful content
• Attempt to bypass security or access restrictions
• Scrape or misuse platform data without authorization
• Use the platform for unlawful activities

9. Communications

By using Hostelo, you may receive service-related communications such as account notifications, verification messages, enquiry updates, security alerts, and other communications necessary to provide the service.

10. Third-Party Services and Links

Hostelo may rely on third-party services and may contain links to external websites. Those services and websites may have their own terms and privacy policies.

Hostelo is not responsible for the content, availability, or policies of third-party services outside its control.

11. Service Availability

We aim to keep Hostelo available and reliable, but we cannot guarantee uninterrupted access. The platform may occasionally be unavailable due to maintenance, updates, technical issues, or circumstances outside our control.

12. Intellectual Property

Unless otherwise stated, Hostelo's branding, interface, original content, graphics, software, and other platform materials belong to Hostelo or its licensors.

You may not copy, reproduce, modify, distribute, or exploit protected Hostelo materials without appropriate permission.

13. Accommodation Decisions

Hostelo provides a platform for discovering and interacting with accommodation information. Users should independently verify important details such as availability, pricing, location, facilities, rules, contracts, and other accommodation conditions before making a decision.

14. Suspension and Termination

Hostelo may restrict, suspend, or terminate access to an account or platform feature when reasonably necessary, including where there is suspected misuse, fraud, security risk, violation of these terms, or legal obligation.

15. Changes to These Terms

We may update these Terms of Service as Hostelo evolves. Updated terms will be posted on this page with a revised update date. Continued use of the platform after an update may constitute acceptance of the revised terms.